Frequently Asked Questions
Q: Is there any obligation when I submit my information?
A: There is absolutely zero obligation for you. Once you tell us a bit about your property, we'll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that's fair for you and fair for us. From there, it's 100% your decision on whether or not you'd like to sell your house to us. We'll let you decide what's right for you.
Q: Will I get a lowball offer?
A: Our goal is to provide you with the fairest offer possible. Unlike other buyers or big tech giants, we're transparent with how we arrive at an offer amount. What we offer is based on what the value of the property may be once we make the necessary improvements and upgrades. We're entirely transparent with this offer process and happy to walk you through how it works.
Q: Are there any fees or commissions to work with you?
A: There are no fees or commissions when you sell your house directly to us. A listed sale usually pays a negotiated commission out of your proceeds. We'll make you an offer and, if it's a fit, buy your house with no fees, and we often cover the closing costs too. Our margin comes from buying below what the house is worth after repairs, or from assigning the purchase contract to another buyer, which we disclose to you in writing.
Q: How are you different from a real estate agent?
A: A listing agent markets your house, shows it to buyers, and is paid a commission when it sells. That route often brings the highest price when the house is ready to show and you have time to wait. When Nova makes you an offer, Nova is the buyer, not your agent: we buy as-is for cash, close fast on your schedule, and you pay no commission. Jeremy is a licensed North Carolina real estate broker, so if listing would serve you better, he can walk you through that option instead.
Q: How fast can you close on my house?
A: We close fast: often in 7 to 14 days, though title work and your schedule set the actual date, and some take 30 to 60 days. Once you tell us about your property, we typically make a fair all-cash offer within 24 hours. From there, we close with a local, reputable real estate attorney on whatever date works best for your schedule.
Q: Do I need to make repairs before selling?
A: No repairs needed. We buy houses in any condition — whether your home needs minor cosmetic work or major structural repairs. We handle all repairs after purchase at our own cost. You simply leave the property as-is.